Our In-Depth Overview of HelloSign Pricing: Features, Plan Comparison, Pros and Cons

HelloSign (now known as Dropbox Sign) is a popular option for businesses looking for an e-signature tool. It’s easy to use, secure, and provides a solid experience for both individuals and businesses.

But before you commit to a plan, it’s important to understand your options and what the various features will cost. To help you make an informed decision, here’s SignWell’s in-depth overview of Dropbox Sign pricing—including a feature comparison, plan comparison, pros and cons, and more.

Let’s dive in.

What is HelloSign?

Dropbox Sign used to be HelloSign—part of the HelloFax ecosystem.

HelloSign Dropbox Sign

In 2019, Dropbox acquired HelloSign in a strategic move that aimed to integrate HelloSign’s e-signature capabilities with Dropbox’s file management and collaboration tools, fostering a seamless document-handling experience.

Today, it’s an e-signature platform that allows individuals and businesses to quickly and securely sign documents. You can easily upload a document, add signature fields, and send it out for signatures—all without leaving the Dropbox environment.

Key Features

  • Electronic Signatures: Facilitates legally binding e-signatures on documents.
  • Document Management: Allows users to effortlessly upload, send, and store documents for signing.
  • Integration Capabilities: Integrates seamlessly with popular applications like Dropbox and Google Drive. 
  • Templates: Provides a template feature for frequently used documents.
  • Customizable Experiences: Lets users create custom workflows with features including conditional logic, custom branding, automatic reminders, and advanced signer options.
  • Qualified Electronic Signatures: An ID-now agent will video call your signer to verify their identity.
  • Tamper-Proof Documents: All documents are protected from tampering and come with a full audit trail. Documents and data in Dropbox Sign are encrypted and comply with ISO 27001, eIDAS, and GDPR.
  • Additional Security Features: Additional security features include two-factor authentication, QES, SSO, signer access codes, and data validation.

Dropbox Sign Pricing Structure

Dropbox Sign offers three plans designed for either individuals or teams.

Dropbox Sign Pricing

The individual plan is Essentials ($15/month). Team plans include Standard ($25/user/month) and Premium (custom).

Features Offered in Different Dropbox Sign Tiers

Dropbox Sign offers different pricing plans with various features. Here is a breakdown of the features included in each pricing plan:






2 or more

5 or more




Signatures & Requests




Data Validation

Reminders & Notifications

Audit Trail

In-Person Signing

SMS Authentication

Bulk Send

Dropbox Forms

Template Links

Performance Dashboard

Electronic ID (eID)







Email + Chat



Dropbox Sign Pricing Reviews

Curious to know what Dropbox Sign users have to say about its pricing model? We evaluated user reviews on platforms like G2 and TrustRadius to answer that very question.

Some reviews were positive:

  • One user switched to Dropbox Sign after getting limited signatures with a competitor’s paid subscription. They stated that they were “overcharged and only could send so many signatures a month” and found Dropbox Sign to be more cost-efficient.
  • Another user stated that the pricing is reasonable, considering the value and features provided by Dropbox Sign.

However, many users expressed dissatisfaction with the pricing:

  • One user mentioned that they had difficulties with the pricing model and felt that it was not transparent enough.
  • Another user shared that “the premium version has all the features required, but it is somewhat costly as compared to other alternatives available in the market.”
  • Some users expected more options for customization and flexibility in pricing.

Best HelloSign Alternative: SignWell

SignWell is a budget-friendly, easy-to-use e-signature solution that excels in many areas where Dropbox Sign fails.


With SignWell, you get access to a range of features designed to simplify the signing process—workflows, automated alerts, signing orders, 5,000+ integrations, customization options, and more—all for a fraction of the cost of Dropbox Sign.

Key Features

  • E-Signature API: Integrate SignWell with any tool, embed it in your website or app, and fully automate your workflow.
  • Legally Binding Signatures: Collect legally binding signatures that adhere to U.S. and international e-signing laws.
  • Templates: Turn frequently used documents into templates and accelerate your signing process.
  • Automated Alerts: Set up reminders for deadlines and follow-ups to make sure documents are signed on time.
  • Bulk Send: Send a document to up to 500 recipients at once, saving time when you need multiple signatures.
  • Custom Branding: Add your company logo, a customized email signature, and more to give your documents a professional finish.
  • Advanced Security: SignWell is compliant with US and international laws including eIDAS, the ESIGN Act of 2000, UETA of 1999, HIPAA, GDPR, and SOC 2.
  • Audit Reports: Easily create audit reports to track document activity. Gain full visibility, access time stamps, and stay compliant with all regulations.
  • Integrations: SignWell can be integrated with over 5,000 apps, including Slack, Dropbox, and Google Sheets.

SignWell Pricing Structure

At SignWell, we aim to make pricing as simple and transparent as possible.

SignWell Pricing

We offer a limited free plan, paid plans that never exceed $8/user/month (annually), and enterprise plans that offer customization and large-team discounts. Our API is pay-as-you-go (PAYG) and offers volume-based discounts.

Here’s an overview of our pricing:


Ideal for individuals with limited signing needs or those who want to test SignWell out. Allows for one sender to send out three documents per month, and supports templates and alerts.

Paid Plans

SignWell’s paid plans include: 

  • Personal ($8/month): For individuals—includes one sender and unlimited documents.
  • Business ($24/month): For teams—includes three senders (+$8/month per additional) and unlimited documents.


SignWell also offers custom enterprise solutions tailored for larger organizations with specific needs. 

These bespoke plans cater to unique business requirements, providing dedicated support, high-volume API, and heightened security features to meet the demands of larger enterprises.

API Pricing

The SignWell API is pay-as-you-go—you’re only charged for the signature requests that you use. Additionally, your first 25 API documents are free each month, and you get discounts for high-volume orders.

In terms of API plans, SignWell offers a free developer account that includes unlimited test usage or an enterprise plan that includes customized solutions for high-volume usage. 

Features Offered in Different SignWell Tiers

SignWell is often praised for its flexible pricing options, allowing users to scale up or down based on their changing needs. Here’s a breakdown of what to expect in each pricing tier:


  • 1 sender
  • 1 template
  • 3 documents per month
  • Reminders & notifications


Everything in Free, plus…

  • 5 templates
  • Unlimited documents
  • Template links
  • Bulk send
  • Advanced preferences


Everything in Personal, plus…

  • 3 senders (+$8/month per additional sender)
  • Unlimited templates
  • Custom branding
  • Data validation
  • Request attachments
  • Redirect on completion
  • In-person signing


Everything in Business, plus…

  • Unlimited senders
  • Custom plans (high volume)
  • Large team plans
  • High-volume API
  • Dedicated support

SignWell Pricing Reviews

Before we finish up this article, here’s what users are saying about our pricing on sites like G2 and Capterra:

  • Users have praised SignWell for its spot-on pricing, mentioning that it’s worth every penny. 
  • One user specifically noted that SignWell has greatly improved the e-signing experience for both the business and its customers. 
  • Another user loves the convenience of using SignWell to digitally create signatures, saving them valuable time and money. 
  • One user highlighted that SignWell provides all the necessary functionality in a more affordable and user-friendly package compared to Adobe. 
  • Additionally, a user commented that SignWell has been an excellent tool and highly recommended it to other project managers, pointing out the affordability and ease of switching out users as positive aspects.


Upon a closer look at Dropbox Sign’s pricing structure, it becomes clear that businesses need to carefully consider the features in relation to the cost to make informed decisions. The platform offers various plans tailored to different needs—but not everyone will find their pricing and feature sets perfectly aligned.

Looking for a more affordable option that doesn’t sacrifice features?

SignWell is the perfect solution. With a range of plans designed to meet all budgets, SignWell offers a comprehensive set of features that make it an even better value for the money. SignWell also offers a transparent pricing structure and plans that can be easily customized to meet your specific needs. With intuitive tools and no long-term contracts, switching to SignWell is a cost-effective, user-friendly solution to any business’s e-signature needs.

Get started for free today.