We Found the 12 Best DocuSign Alternatives for Secure E-Signatures

Helpful Summary

Overview: We explore 12 of the best DocuSign alternatives on the market for all kinds of teams. 

Why you can trust us: We’re the go-to e-signature solution for over 65,000 (and counting) happy customers. 

Why this is important: DocuSign may be popular, but plenty of flaws might warrant exploring other options. 

Action points: We recommend SignWell, PandaDoc, Dropbox Sign, SignNow, RightSignature, SignRequest, DocHub, SignEasy, Zoho Sign, Juro, Adobe Sign, and OneSpan Sign. 

Further research: Check out the SignWell blog for more tips and insights on streamlining document signing processes for your business.

Looking for a Great DocuSign Alternative?

Many individuals and businesses turn to DocuSign to e-sign documents. Their extensive e-signing and document management offerings and expressive security functionality have attracted over a billion paying customers. However, complaints of poor customer service and usability are common and cause people to consider other options.

SignWell is a fully featured, affordable DocuSign alternative, and we know precisely what people look for in a good e-signing tool. Just ask our 61,000 and counting happy customers!

In this guide, we’ll discuss our top twelve DocuSign alternatives to give you a better understanding of what to consider when evaluating e-signing tools.

What Is DocuSign?

DocuSign is a popular e-signature tool with a lot going for it. It is designed to enhance operational productivity in document management and e-signature collection.

The tool is known for strict security protocols, time-saving features like auto-fill, and the ability to create custom templates. DocuSign’s customer service and user experience have received mixed reviews. They also deliver an ID verification feature to meet eIDAS regulations and the option to witness the signing of high-value agreements.

Like we said, there are a lot of positives with DocuSign, but it’s far from a perfect tool.

Why Look for DocuSign Alternatives?

We turned to review sites like G2 and TrustRadius to understand some of the most common reasons users look for DocuSign alternatives:

Unsatisfactory User Experience

The customer reviews concerning user experience have not been great, especially for unfamiliar customers who found navigation challenging. These were some of the comments:

System glitches: Customers frequently experienced performance issues using DocuSign. When they contacted support for assistance, they were told to retry, use a different browser, or use incognito. 

Unreliable and slow: Signature requests occasionally take up to 30 minutes to send.

Poor usability: Difficulty in completing tasks like custom workflows. And hard to understand documentation. 

Delays to their signing process: Several reviewers said their signature requests ended up in the spam filters and caused hold-ups.

Customer Support

Customer support and service experience comments included:

Unsatisfactory customer support: A customer attempted several times to have an ongoing account issue resolved and received little response or a resolution. 

Another customer expressed dissatisfaction, requesting a correction to their billing. DocuSign then asked them to make two payments in order to amend their quarterly accounts. 

Charged for an unused seat: One customer advised that they removed a user, but the “seat” still appeared on their account. They were told the system would update automatically, but it didn’t, and the customer was overcharged. Support then confirmed that a refund would be credited to their account in 10-14 days. The customer was still waiting three weeks later. Poor communication between departments: Another customer said they had been waiting for a refund after opening two support cases. When opening chat sessions and new help tickets, they were told their issue had been resolved and received a customer satisfaction survey.

Other customers were unhappy with the pricing, lengthy contracts, billing practices, and hidden information in the FAQ regarding envelope limits.

12 Best DocuSign Alternatives

Here are the alternatives we will consider in our review:

Related: PandaDoc vs. Docusign vs. SignWell: Features, Pricing & Key Differences

1. SignWell

Best for Intuitive and Affordable E-Signatures

SignWell is a simple, modern e-signature tool that packs in time-saving features for businesses and individuals.

You can use SignWell to create document workflows, sign documents, and manage outstanding documents—all from one interface. Custom templates cut down on busy work, while audit reports help you ensure compliance and accuracy.

Speaking of compliance, SignWell is fully compliant with U.S. and international e-signature laws, so you can rest easy knowing that your signatures are legally binding.

Key Features

• Document signing: Get legally-binding e-signatures effortlessly with just a few clicks. Our platform is fully compliant with both U.S. and international e-signature laws and certifications and documents are securely archived to protect against unauthorized alterations.

• Document workflows: Track outstanding signatures and select signature orders to get your workflows flowing smoothly.

• Audit reports: Receive comprehensive audit trials, including timestamps and document activity details that exceed U.S. international e-signature law requirements.

• Custom templates: Turn your most popular documents into reusable templates to speed up your document flow process.

• App integrations: SignWell has a 5,000+ app integration selection. Our API brings e-signature functionality to any website or tool.

• E-Signature API: Bring all of SignWell’s e-signing features to your applications with our intuitive and affordable API.

Pricing

SignWell provides a free forever plan that includes one sender, one template, and three documents per month. You’ll also have access to notifications and reminders.

We also offer three paid plans: Personal ($12/month, billed annually), Business ($36/month, billed annually), and Enterprise (custom). The Personal plan is perfect for solopreneurs seeking an affordable solution to send unlimited documents. The Business and Enterprise plans cater to teams and provide extra sender support.

Pros 

• Free forever plan
• Free developer account
• Cross-compatibility
• Unlimited sign requests across all plans
• AES-256 and TLS encryption 
• Responsive customer support

Cons

• Limited features on free account

2. PandaDoc

Best for CPQ Software

PandaDoc offers a range of features for creating, managing, and e-signing documents. Its intuitive interface and great customer support make it a popular choice for businesses of all sizes.

Key Features

• Advanced quote tracking: This feature helps you drive growth with extensive views of your quoting pipeline. You’ll learn when quotes were opened and identify bottlenecks.
• Automated e-signature tracking: Their embedded easy-to-follow audit trail includes proof of when a document was signed and who by.
• Contract and proposal creation: Access 1000+ templates to send invoices or agreements quickly.

Pricing

PandaDoc’s pricing is based on monthly seat costs with no extra fees.

There are three plans—Essentials ($19/user/month, billed annually), Business ($49/user/month, billed annually), and Enterprise (custom). The business offers unlimited document uploads and e-signatures, document analytics, and custom branding.

Pros

• 14-day free trial
• CRM, Zapier, and Salesforce integrations
• Unlimited number of team workspaces

Cons

• Some security and compliance features are only available on their annual plan

3. Dropbox Sign

Best for Solopreneurs Using Dropbox

Dropbox Sign is a part of the Dropbox product suite, so it’s an ideal choice if you’re already using Dropbox. It integrates well with popular tools, including Google, SharePoint, and HubSpot.

Key Features

• Hire and onboarding: Dropbox Sign helps make your hiring and onboarding processes more efficient by making non-disclosure agreements, offers letters, and other hiring documents easier to turn around.
• Agreement management: Manage all types of real estate agreements for buyers, sellers, agents, financing, and more.
• Financial document processing: Process financial documents, including loans, grant applications, and invoices.

Pricing

Here is what you can expect to pay monthly when committing annually. Dropbox Sign doesn’t have an ongoing free plan, but for 30 days, you can use it for free.

Pros

• Great for team collaboration
• Recover files or restore your account for up to 180 days
• Generous storage space allowances

Cons

• Newbies may experience a slight learning curve using the e-signing feature

4. SignNow

Best for Different E-Signing Options

SignNow is ideal if you want a tool with different options for e-signing. Some of their stand-out features include multiple language options to allow signers to review and sign documents in their native tongue and online notarization to save time visiting the office.

Key Features

• Multiple e-signing options: Your signers can e-sign by drawing, uploading a signature, or typing it from their mobile or desktop.
• Signing orders: Define signature orders, set up reminders for signers, and add document expiry dates to keep the process moving efficiently.
• Document preparation: Create documents using drag-and-drop fields and assign them to signers.

Pricing

SignNow offers four plans—Business ($8/user/month), Business Premium ($15/user/month), Enterprise ($30/user/month), and Business Cloud ($50/user/month).

There’s a 7-day free trial for all plans.

Pros

• Enterprise-grade security available
• Custom branding functionality
• 7-day free trial

Cons

• No free plan

5. RightSignature

Best for Hand-Drawn E-Signatures

RightSignature offers the option to write e-signatures for more natural-looking signing on any document. It makes adding various forms of notation, like initials and dates, easy to add.

Key Features

• Multi-party signing: Specify signing order when sending a document to people signers.
• Bulk sending: RightSignature lets you send documents several documents at once via email or a signing link for mass distribution.
• Team-wide collaboration: This feature allows teams to share templates, generate reports, and view usage statistics for easier collaboration.

Pricing

RightSignature has two plans—RightSignature Advanced ($60/month) and ShareFile Premium ($125/month)—each with a 30-day free trial.

Both plans offer advanced features like hand-drawn and text-to-signature options, knowledge-based authentication, and reusable templates.

Pros

• One-click document preparation
• Step-by-step guided signing
• Bank-level data security

Cons

• Expensive

6. SignRequest

SignRequest is an accessible, user-friendly electronic signature solution designed to streamline the process of signing documents digitally. Targeting individual users and businesses of all sizes, SignRequest features a pretty standard set of e-signing features—but all of them are well-designed.

Key Features

• Electronic Signatures: Secure and legally binding signatures with support for multiple document formats.
• Templates: Create and reuse saved templates to speed up the document preparation process.
• Team Management: Allows you to manage team members and roles within the platform for better control over the document signing process.
• Bulk Sending: Lets you send documents to multiple recipients at once, which is particularly useful for large-scale document processes.

Pricing

SignRequest has two plans—Professional ($9/user/month) and Business ($15/user/month). Each digital signature plan has a free 14-day trial. 

Pros

• Cost-effective
• Ease of use
• Efficient integrations
• Responsive customer service
• No installation required
• Multi-language support
• Customizable features

Cons

• Limited advanced features
• The mobile experience may not be as robust as the desktop version

7. DocHub

DocHub is a versatile online tool designed for editing, sending, and signing PDF documents. Its core focus is providing a seamless interface for document management that integrates well with personal and professional workflows. 

DocHub positions itself as a signing tool and a comprehensive platform for document annotation, sharing, and management. It’s suitable for individuals, small businesses, and educational institutions that frequently deal with document-processing tasks.

Key Features

• PDF Editing and Form Filling: Allows users to edit PDFs directly and fill out forms online without the need for printing.
• Electronic Signatures: Supports legally binding electronic signatures with easy-to-use signing features.
• Document Annotation: Provides tools for annotating documents, including highlighting, underlining, and adding text.
• Secure Sharing: Documents can be shared securely with others, with customizable permissions for each user.

Pricing

DocHub offers a straightforward pricing structure that caters to personal use and more demanding professional and business use cases.

There are two plans:

• Free: 5 e-signatures per month, 3 signature requests per month.
• Pro ($10/month): Unlimited documents, unlimited e-signatures, unlimited sign requests, and advanced features.

Pros

• Intuitive user interface
• Affordable pricing
• Effective PDF tools
• Seamless integrations
• Quick setup
• Reliable document security
• Responsive support
• Flexible access

Cons

• Limited advanced features
• Some users report occasional sluggishness with the platform

8. Signeasy

Signeasy is a cloud-based electronic signature solution that simplifies the process of signing and managing documents online. It’s designed for both individuals and businesses, with a simple UI and features that go beyond the basics.

Key Features

• Electronic Signatures: Collect legally binding signatures that comply with key regulations like ESIGN and eIDAS.
• 1-Click Approvals: Organize your internal approval processes with single-click approval workflows.
• Templates: Provides customizable templates for common documents to speed up the signing process.
• Sequential & Parallel Signing: Send documents to multiple recipients, with options to sign either in a designated order or all at once.

Pricing

Signeasy offers two plans: 

• Business ($30/month/user): Great for large teams.
• Business Plus ($50/month/user): Great for large companies.

Pros

• Intuitive user interface
• Can be used across various devices and platforms
• Strong mobile performance
• Efficient integrations
• Reliable customer support
• High level of security
• Flexible signing options
• Offline signing capabilities

Cons

• Pricing is a bit higher than other solutions
• Limited customization in templates

9. Zoho Sign

Zoho Sign is part of the Zoho suite of applications, so if you’re already a Zoho user, this may be a convenient choice. It’s pretty basic, but it does include some nice document automation features that can help you save time when it comes to tasks like requesting signatures or managing documents.

Key Features

• Document Management: Allows users to send, track, and manage signed documents from a centralized interface.
• Multi-Platform Accessibility: Accessible via web browsers and mobile apps on iOS and Android, providing flexibility across different devices.
• Integration: Integrates well with other Zoho apps and external services like Google Drive, Dropbox, Box, OneDrive, and Salesforce.
• Automation: Supports workflow automation to ensure documents are sent, signed, and returned promptly without manual intervention.

Pricing

Zoho Sign has a free plan that lets you sign 5 documents each month.

There are also three paid plans:

• Standard ($12/user/month)
• Professional ($20/user/month)
• Enterprise ($28/user/month)

Pros

• Seamless integration with Zoho Suite
• User-friendly interface
• Comprehensive mobile experience
• Cost-effective
• Strong security features
• Global accessibility
• Effective collaboration tools

Cons

• Limited customization options

10. Juro

Juro is an AI-powered contract lifecycle management (CLM) platform that lets businesses handle the entire lifecycle of their contracts in one central workspace. Designed to streamline contract processes, Juro offers automated contract creation, collaborative editing, advanced version control, and legally binding e-signatures.

This is a great option for legal, sales, HR, and operations teams looking to cut down on manual contracting tasks and accelerate deal closure.

Key Features

• Contract Creation: Utilizes templates and a rich text editor for drafting contracts quickly and efficiently.
• Electronic Signatures: Supports legally binding e-signatures that facilitate the signing process directly within the platform.
• Collaborative Tools: Allows multiple stakeholders to negotiate and edit contracts in real-time, with changes tracked for clarity.
• Integrated Messaging: Features built-in commenting tools for seamless communication within the contract interface.

Pricing

Juro offers three pricing plans—Essentials, Growth, and Enterprise. Contact their sales team directly to get a customized quote.

Pros

• End-to-end solution
• Enhanced collaboration
• User-friendly interface
• Strong integration capabilities
• AI-driven insights
• Automated workflows
• Robust security features
• Scalability

Cons

• Learning curve
• May be too expensive for small businesses

11. Adobe Sign

Adobe Sign is part of the Adobe Acrobat product, which is Adobe’s PDF viewer and editor. It’s a powerful e-signing solution that lets users send, sign, track, and manage signatures digitally. There’s a basic but well-designed set of features under the hood, including a mobile app for remote signing. 

Key Features

• Legally Binding Signatures: Provides a platform for electronic signatures that are legally binding in almost every country in the world.
• Mobile Signing: Sign documents on the go with the Adobe Acrobat mobile app.
• Multi-Factor Authentication: Adds an extra layer of security with multi-factor authentication for sensitive documents.
• Audit Trails: Provides detailed reports and audit trails that track every step of the document signing process.

Pricing

Adobe Sign is available with every Adobe Acrobat plan.

These range from $12.99/month to $19.99/month for individuals and $14.99/month/user to $23.99/month/user for teams.

Pros

• Extensive integration capabilities
• Global compliance
• Highly secure
• User-friendly interface
• Powerful mobile application
• Efficiency in document handling
• Customizable features
• Reliable customer support

Cons

• Can be expensive
•  Some users find the platform somewhat complex

12. OneSpan Sign

OneSpan Sign is a comprehensive electronic signature solution for businesses looking for secure, scalable document management tools. It’s designed with security and compliance in mind, with tools and features to meet the needs of regulated industries like finance, government, and healthcare.

Key Features

• Identity Verification: make sure signers are who they say they are with digital ID verification tools.
• Templates & Workflows: Speed up the document signing process with reusable templates and customizable workflows.
• Audit Trail & Document Tracking: Keep track of all document activity, including who has signed and when.
• Integration Options: Easily integrate OneSpan Sign with your existing systems for a seamless workflow.

Pricing

OneSpan has a few plans to choose from:

• Developer Sandbox (free): Unlimited API test usage.
• Professional Plan ($22/user/month): Unlimited documents and access to all basic features.
• Enterprise Plan (custom): Unlimited documents and access to all features.

Pros

• High security standards
• Extensive compliance
• Flexible integration options
• Robust mobile experience
• Customizable user experience
• Global legality
• Reliable performance
• Strong customer support

Cons

• Complexity in setup and use
• Pricing may be costly

Criteria to Consider when Choosing DocuSign Alternatives

Intuitive interface: Many users will be unfamiliar with and possibly reluctant to use e-signing over wet signatures. Several customers found DocuSign difficult to use, so ensure you choose a tool that encourages uptake by being self-explanatory and intuitive for e-signing and document management.

Cross-platform: Receipts will access and sign your documents from various platforms, and rendering or opening issues may occur. Ensure your tool supports different file types and multiple platforms and devices.

Legal compliance and security: Most e-signing platforms will be legally binding. However, we recommend global and industry-specific compliance, such as HIPAA compliance for healthcare or GDPR EU law for data handling and protection. Look for SOC 2 Type 2 security and encryption like TLS and AES-256.

Customization: Branding options are excellent for professionalism while including your company’s face on all documents. It can enhance the signing experience and boost your brand and reputation.

How to Choose the Right DocuSign Alternative

Assess Your Budget and Pricing Structure

Start by determining your budget for e-signature software. Consider not just the monthly cost per user, but also any setup fees, transaction costs, or hidden charges. If you’re a small business or individual, free plans from SignWell, DocHub, or Zoho Sign might be sufficient for basic needs. For growing businesses, mid-tier options like SignRequest or Adobe Sign offer good value, while enterprises may need custom pricing from solutions like Juro or OneSpan Sign.

Evaluate Your Volume and Usage Patterns

Consider how many documents you’ll be signing monthly and how many users need access. Some platforms charge per document or transaction, while others offer unlimited usage within their plans. If you have high-volume needs, unlimited plans from SignWell or PandaDoc might be more cost-effective than pay-per-use models.

Consider Integration Requirements

Review your existing tech stack and identify which integrations are essential. If you’re heavily invested in Google Workspace, DocHub might be ideal. Zoho users should consider Zoho Sign for seamless integration. For Dropbox users, Dropbox Sign offers native compatibility. Evaluate whether the platform offers APIs for custom integrations if you have specific workflow requirements.

Security and Compliance Needs

Different industries have varying compliance requirements. Healthcare organizations need HIPAA compliance, financial services require SOC 2 Type 2 certification, and European businesses must consider GDPR compliance. Ensure your chosen platform meets your industry’s specific security standards and offers features like audit trails, encryption, and multi-factor authentication.

User Experience and Adoption

The best e-signature platform is one your team will actually use. Consider the learning curve, interface design, and mobile experience. If you’re transitioning from traditional paper-based processes, choose a platform with an intuitive design, like SignWell or DocHub, that minimises resistance to adoption.

Choose SignWell for a Simple, Modern Experience

Millions of people use DocuSign—and we can assume that many receive the value they’re looking for and are happy to pay the fees. However, according to many reviews, issues include the high price tag, performance issues, and unhelpful staff. Fortunately, several great alternatives deliver comparable offerings at affordable prices.

At SignWell, we keep our customers happy with low pricing, responsive customer support, and a modern, streamlined e-signing experience. Add signatories, create workflows, build templates, and cut down on paperwork.

Sign up for free today.