DocuSign vs. RightSignature: Which eSignature Tool is Best for Your Business?

Quick Summary

This article compares RightSignature, DocuSign, and SignWell, breaking down their features, pricing, and usability to help you choose the best e-signature tool for your business. With the digital signature market growing rapidly, making the right choice is crucial. Explore our blog for further insights and guidance to make an informed decision on your e-signature solution.

Streamlining Digital Signatures for Your Business Needs

Choosing the right e-signature tool is more critical than ever as businesses shift toward digital workflows. The digital signature market is set to grow by $39.58 billion, with a CAGR of 42.1% between 2024 and 2029. This rapid growth shows just how essential secure, compliant, and efficient digital signing solutions have become.

In this SignWell guide, we compare RightSignature, DocuSign, and SignWell to help you determine which e-signature tool is best suited for your business. We’ll break down their features, pricing, and advantages, making it easier for you to make an informed decision and find the solution that best aligns with your business needs. 

Why Listen to Us? 

At SignWell, we specialize in them. For thousands of businesses, we’ve built a platform that simplifies signing while ensuring compliance without unnecessary complexity or cost. Our team has tested countless e-signature tools, so we know what works and what doesn’t.

RightSignature vs. DocuSign: Key Differences

• Ease of Use

RightSignature offers a straightforward, minimalist interface that makes it quick to get started. It’s ideal for small businesses that need simple document signing without unnecessary features. 

DocuSign, on the other hand, provides a more feature-rich platform that can be slightly overwhelming for new users. While it offers more flexibility, it requires a bit more time to get used to.

• Integration Capabilities

DocuSign boasts a broad range of integrations with over 400 third-party applications, including popular tools like Salesforce, Microsoft 365, and Google Drive. This makes it a great choice for businesses with complex workflows. 

RightSignature, however, is more limited in this regard, with its primary integration focusing on ShareFile and a few other tools, which could be restrictive for businesses that use a variety of software.

• Document Customization and Workflow Automation

DocuSign excels in customization and automation, offering advanced features like conditional fields, bulk sending, and automatic reminders, which are perfect for businesses with high-volume document needs. 

RightSignature offers more basic customization options, allowing you to create templates, but it lacks the robust automation and conditional logic found in DocuSign.

• Customer Support and Resources

DocuSign offers a comprehensive support system, including a vast knowledge base, live chat, and phone support, ensuring that businesses have the help they need when navigating complex features.

 RightSignature, while offering responsive support, primarily relies on email and its self-service resources, which could be less immediate compared to DocuSign’s multi-channel support.

• Document Review and Collaboration Features

DocuSign provides robust tools for document collaboration, such as the ability to add comments and perform in-line document reviews. These features make it a great choice for teams that need to discuss and collaborate on documents in real-time before finalizing. 

RightSignature focuses more on the signing process itself and lacks these collaborative features, making it more suitable for straightforward document signing without extensive team involvement.

What is RightSignature? 

RightSignature is an electronic signature platform designed for small to mid-sized businesses that need a simple and efficient way to sign documents online. Developed by Citrix, it integrates seamlessly with ShareFile, allowing users to store, manage, and sign documents in one place.

Small to mid-sized businesses looking for an efficient signing process and document management will find this tool useful. 

Key Features

• Integrated E-Signature: Collect legally binding digital signatures within ShareFile, eliminating the need to switch between applications.
• Workflow Automation: Automate document-related tasks to improve efficiency, such as routing signed agreements to designated folders.
• Client Portal: Provide clients with a secure, user-friendly portal to sign agreements, upload files, and complete onboarding processes.
• Regulatory Compliance Support: Ensure adherence to industry regulations with built-in compliance features.
• Data Access and Control: Manage who can access and modify documents, enhancing security and control over sensitive information.

Pricing

Considering RightSignature is integrated into ShareFile, users can only access the e-signature capabilities by subscribing to the ShareFile premium plan.  It starts at $25/user/month (when billed annually) and allows a minimum of three users. The e-signature capabilities are also available on the Virtual Data Room plan, starting at $67/user/month with a minimum of five users.

Pros

• Intuitive design for seamless signing across multiple devices.
• Customizable templates and branding for a professional appearance.
• Efficient document management that reduces paperwork and saves time.
• Cost-effective compared to competitors like DocuSign.
• Excellent customer service that resolves issues quickly.

Cons

• Clients sometimes miss or sign in the wrong areas, causing confusion.
• Limited automation features for complex workflows.
• No editing allowed once the signing process begins.
• Backup limitations and lack of auto-save functionality.

What is DocuSign? 

DocuSign is a leading electronic signature platform that enables businesses and individuals to sign, send, and manage documents digitally. It is widely used across industries for legally binding agreements and offers advanced security, compliance, and workflow automation.

Unlike simpler e-signature tools, DocuSign offers enterprise-grade security, compliance, and advanced workflow automation, making it a preferred choice for large organizations and regulated industries. 

Key Features

• eSignature: Allows users to electronically sign documents from any device, ensuring a fast and secure signing process.
• Document Management: Enables storage, access, and organization of documents in the cloud, reducing reliance on physical paperwork.
• Integrations: Supports connections with numerous applications, including Google Drive, Dropbox, and Salesforce, facilitating seamless workflows.
• Templates: Offers reusable templates for frequently used documents, saving time in preparation and ensuring consistency.
• Advanced Authentication: Provides multiple layers of signer identity verification, enhancing security for sensitive transactions.

Pricing

DocuSign’s pricing plans cater to users of all levels:  

• Free Trial: 30 days on any plan.
• eSignature Plans: $10–$65/month per user.
• Real Estate Plans: $10–$45/user/month.
• Developer API Plans: $50–$720/month.

There are also Enhanced Plans and Enterprise Offerings that offer scalable pricing for complex business needs.

Pros

• Saves time by eliminating the need for printing, scanning, and manual signatures.
• Secure with encryption and authentication features, ensuring tamper-proof documents.
• Affordable compared to traditional paper-based methods and other digital signing tools.
• Ability to send documents for signing via email or mobile, speeding up contract approval.
• Excellent customer support and fast response times for resolving issues.

Cons

• Charges per envelope, which can add up quickly for frequent users.
• Some features, like file uploads and number fields, have usability quirks.
• It can be expensive for the features provided, especially for small businesses.
• Customer support can be slow or difficult to reach at times.

SignWell: A Compelling Alternative to RightSignature and DocuSign

SignWell is a simple, cost-effective, and legally compliant e-signature solution for businesses of all sizes. It streamlines document workflows with intuitive signing processes, automation, and integrations while keeping pricing transparent and accessible. 

Users like Harris Kenny from Intro CRM highlight its reliability: “My business has relied on SignWell to close deals for years, and it always delivers. It’s elegant and simple to use, with no friction in our sales process. Customers have even asked me which tool I’m using so they can adopt it themselves.”

Rose Lounsbury, a Coach and Professional Speaker, shares: “SignWell made it easy for me to get contracts signed quickly. It’s more affordable, professional-looking, and easier to use than DocuSign. I love it.”

With a forever-free plan and excellent user feedback, SignWell is a great choice for businesses seeking an efficient e-signing solution.

Key Features

• E-Signature API: SignWell’s secure API allows businesses to seamlessly embed e-signature functionality, automate workflows, and customize the signing experience without requiring users to leave their platform.
• Legally Binding Signatures: SignWell ensures you comply with ESIGN, eIDAS, HIPAA, SOC 2 Type 2, UETA, and other global e-signature regulations. Every signature collected is legally enforceable, with security measures to prevent tampering.
• Signing Orders: You can automate signing sequences to ensure documents are completed in the correct order. Signers receive real-time notifications when it’s their turn to sign, and once completed, all parties receive a finalized copy. This reduces delays and manual follow-ups.
• Customizable Templates: Speed up document preparation with pre-saved templates for frequently used contracts, agreements, or forms. Add custom fields, signer roles, and validation rules to standardize and streamline document workflows.
• Audit Trails: SignWell lets you keep a detailed record of document activity, including timestamps, signer information, and IP addresses. This provides complete transparency and compliance by tracking when a document is sent, opened, and signed.
• Seamless Integrations: SignWell allows you to connect with 5,000+ applications via Zapier, including CRM tools, cloud storage, project management apps, and more. Automate document workflows and keep data synchronized across all business tools.

Pricing

SignWell offers a free plan (three documents/month). You can also choose from three Paid Plans for more advanced features:

• Light: $10/month
• Business: $30/month for three users ($8 per extra user)

Enterprise: Custom pricing

API Pricing

SignWell also offers a pay-as-you-go pricing model for its API, enabling businesses to integrate electronic signatures directly into their applications and workflows. 

• Free Developer Account: Free with unlimited API test access and up to 15 documents monthly.
• Enterprise API Account: Customizable based on the specific needs of your business.

Pros

• Great value for money, offering a cost-effective alternative to bigger platforms.
• Seamless and straightforward signing process.
• Excellent customer support with responsive teams.
• Clear and easy-to-understand API documentation makes it developer-friendly.
• The platform is easy to integrate with other tools.

Cons

• The free plan has limited customization

RightSignature vs. DocuSign vs. SignWell Feature Comparison

Choosing the Right E-Signing Solution for Your Needs

DocuSign and RightSignature are both strong contenders in the e-signature space, with DocuSign offering enterprise-level features and security, while RightSignature serves small to mid-sized businesses with a focus on simplicity. 

However, SignWell offers a more affordable, flexible, and user-friendly alternative, making it an excellent choice for businesses of all sizes looking for an easy-to-use and cost-effective e-signature solution.

Sign up for free today to see how SignWell fits into your overall workflow.